Customer contacts are a source from the accounting system where the information for SWOT comes from.  Two telephone numbers and two email addresses are shown. Each of them can be clicked on to phone or email your customer.  You can also add contacts to your contact list for that customer from your own smart device.  If you click the icon in the top righthand corner (the person with a plus sign on), you can add a local contact from your local contacts data base to this customer also.