MPB Feedback
Head of Sales - Their Experience using Salesmatrix SWOT
"One of the standout advantages of using Salesmatrix SWOT is the ability to swiftly access essential customer information, whether from my car or before meeting a client. With just a few taps on my phone, I can pull up a customer's purchasing history.
This feature is a game-changer because it allows me to instantly see what products they regularly buy and, equally important, what they've stopped purchasing. It's like having a secret key to understanding the "why" behind these changes, empowering me to initiate more engaging and informed conversations.
I can present myself as thoroughly prepared and explore more potential sales opportunities that are relevant and helpful to the customer based on their profile. Additionally, Salesmatrix SWOT provides insights into buyer behavior, including sales and margins, which are not typically at your fingertips as a salesperson. This kind of information is valuable and gives me a significant edge.
But it's not just about the tool; it's also about the support from the Salesmatrix SWOT team, especially Brett. He's nothing short of a legend in my book.
Brett guided us through the entire process of adopting this new system, taking the time to personally walk me through key points and showcase the various offers and features the system has to offer. Brett's responsiveness to emails was lightning-fast. He even attended a conference to deliver training to my entire team, which included a valuable Q&A session. It's safe to say that the support we received from Brett and the Salesmatrix SWOT team deserves a resounding thumbs up.
Coming back to the software - one of my favorite features is the "filter by product" option.
For example, we recently needed to clear out one of our product lines, but our old system made it challenging to identify recent purchasers. With Salesmatrix, it's a breeze. I can use the "filter-by-product" feature to quickly pinpoint customers who have recently bought that product line. This information is like a treasure trove that I can share with the rest of my team for strategic decision-making.
Salesmatrix SWOT has empowered me in my interactions with clients. If you're looking to boost your sales game, I wholeheartedly recommend Salesmatrix SWOT. It's a game-changer!"