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Connecting Unleashed to dashboard.salesmatrix.com

Salesmatrix · How-to

In this guide, the dashboard.salesmatrix.com system is called Salesmatrix. Salesmatrix reads your sales data directly from Unleashed over its API. There is nothing to install. You copy your API ID and key from Unleashed, enter them when you register, and Salesmatrix imports your data every night.

Time needed about 10 minutes Listed in Salesmatrix as Unleashed Dashboard dashboard.salesmatrix.com
Contents
  1. Before you start
  2. Find your API details
  3. Register your company
  4. What Salesmatrix imports
  5. Manage the connection
  6. Troubleshooting

Before you start

  • An Unleashed login with API access. If you can't see the API page described below, ask your Unleashed administrator to give your role API access.
  • An email address you can check now. It becomes the first administrator login for your Salesmatrix dashboard.

Find your API details in Unleashed

  1. Open Unleashed API Access

    Sign in to Unleashed and choose Integration, then Unleashed API Access.

  2. Copy the two values

    The page shows your API ID and API Key. Keep the page open, or copy both somewhere safe: you enter them in the next section.

Keep the key private

Anyone with the API ID and key can read your Unleashed data. Only enter them on dashboard.salesmatrix.com.

Register your company

  1. Open the registration page

    Go to dashboard.salesmatrix.com/Register/SWOTRegistration and fill in Company Name, Administration Email Address, Contact person name and, optionally, Contact No. Check that Country is right.

  2. Choose Unleashed and enter your details

    Choose Unleashed under Accounting Systems. Two fields appear under Enter Id and Keys:

    Field Enter
    API Account ID The API ID from Unleashed
    API Key The API Key from Unleashed
  3. Test the connection

    Click Test Connection. When Salesmatrix can reach Unleashed you see Successfully validated connection keys, and the Register button becomes available.

  4. Register and confirm your email

    Click Register. Copy the token from the email we send you into Enter token received on email on the Confirm Registration page and click Confirm Token. You can then sign in at dashboard.salesmatrix.com.

What Salesmatrix imports

Salesmatrix imports once a night, in a time slot between 12:00 and 17:00 UTC (late evening to early morning in Australia and New Zealand). Your first data appears the morning after you register. After that, each night reads only what changed since the last import.

Data From Unleashed
Customers Customers, with customer type, sell price tier and salesperson as categories
Contacts The contact person on each customer
Products Products, with product group and supplier as categories, default sell price and default purchase price
Sales Invoices with status Placed or Completed, using each line's total
Salespeople Each invoice's salesperson, or the sales order's when the invoice has none

An invoice changed after it was first imported replaces its earlier version on the next night's import.

Manage the connection

Sign in and open Connection from the menu. Only administrators see this page. It shows your company, your system and the API Account ID and API Key fields.

Button What it does
Test Checks that Salesmatrix can reach Unleashed with the details on the page
Connect Saves the details and starts importing
Disconnect Stops importing. You choose whether to keep the data already in Salesmatrix or remove it
ReConnect Starts importing again after a disconnect

Replacing the key

If your API key changes in Unleashed, enter the new values on the Connection page, click Test, then Connect. Salesmatrix carries on from where it stopped, so nothing is imported twice and nothing is missed.

Troubleshooting

Test Connection fails

Copy the API ID and API Key again from Unleashed API Access. Both are long codes and easy to cut short, and a space before or after either one stops it working.

No data the morning after registering

Open Logs in the dashboard. A large first import can still be running in the morning; check again later in the day. If Logs shows an error, or nothing at all by the next afternoon, contact Salesmatrix.

Figures differ from Unleashed's own reports

Salesmatrix counts Placed and Completed invoices by invoice date. Compare with an Unleashed report built the same way. If they still differ, send Salesmatrix the period and an invoice or two that disagree.

Salesmatrix · Unleashed connection guide